AI

AI helps India’s Meesho cut customer call costs by 75%

Softbank-backed Meesho has rolled out what it claims to be India’s first generative AI-powered voice bot among e-commerce firms for customer support, paring down some expenses by 75%. The Bengaluru-based e-commerce startup, which serves 160 million customers in India, said Tuesday its AI bot currently handles 60,000 customer calls daily in English and Hindi. The

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OpenAI accidentally deleted potential evidence in NY Times copyright lawsuit (updated)

Lawyers for The New York Times and Daily News, which are suing OpenAI for allegedly scraping their works to train its AI models without permission, say OpenAI engineers accidentally deleted data potentially relevant to the case. Earlier this fall, OpenAI agreed to provide two virtual machines so that counsel for The Times and Daily News

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OpenAI is funding research into ‘AI morality’

OpenAI is funding academic research into algorithms that can predict humans’ moral judgements. In a filing with the IRS, OpenAI Inc., OpenAI’s nonprofit org, disclosed that it awarded a grant to Duke University researchers for a project titled “Research AI Morality.” Contacted for comment, an OpenAI spokesperson pointed to a press release indicating the award

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Fondo wants to mitigate the US’ accountant shortage with its AI bookkeeping service

Despite all the talk of doom and gloom about the economy, entrepreneurship is actually on the rise in the U.S.: In 2024, an average of 430,000 new business applications were submitted every month, marking a 50% rise from 2019. But the number of accountants these new businesses will need to maintain their books, file taxes

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AI chip startup MatX, founded by Google alums, raises Series A at $300M+ valuation, sources say

MatX, a startup designing chips that support large language models, has raised a Series A of approximately $80 million, three sources say, less than a year after raising its $25 million seed round.  Spark Capital led the investment, valuing the company at a pre-money valuation in the mid-$200 million range and a post-money valuation of

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