AI

Uber is building a fleet of gig workers to label data for AI models

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Uber is expanding its fleet of gig workers and creating a new category: AI annotation and data labeling. The ride-hailing company has started hiring contractors for a new AI and data labeling division called Scaled Solutions. These workers complete projects for Uber’s internal business units but are also serving outside customers including self-driving vehicle company […]

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AI helps India’s Meesho cut customer call costs by 75%

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Softbank-backed Meesho has rolled out what it claims to be India’s first generative AI-powered voice bot among e-commerce firms for customer support, paring down some expenses by 75%. The Bengaluru-based e-commerce startup, which serves 160 million customers in India, said Tuesday its AI bot currently handles 60,000 customer calls daily in English and Hindi. The

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OpenAI accidentally deleted potential evidence in NY Times copyright lawsuit (updated)

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Lawyers for The New York Times and Daily News, which are suing OpenAI for allegedly scraping their works to train its AI models without permission, say OpenAI engineers accidentally deleted data potentially relevant to the case. Earlier this fall, OpenAI agreed to provide two virtual machines so that counsel for The Times and Daily News

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OpenAI is funding research into ‘AI morality’

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OpenAI is funding academic research into algorithms that can predict humans’ moral judgements. In a filing with the IRS, OpenAI Inc., OpenAI’s nonprofit org, disclosed that it awarded a grant to Duke University researchers for a project titled “Research AI Morality.” Contacted for comment, an OpenAI spokesperson pointed to a press release indicating the award

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