Airbnb

Airbnb will allow US users book stays without paying upfront

Airbnb has launched a new feature called “Reserve Now, Pay Later” that lets users in the U.S. reserve a property without paying upfront, potentially allowing people to cancel their bookings with less hassle if their plans change. The feature is applicable to properties that have a “flexible” or “moderate” cancellation policy. Flexible policies let users […]

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Airbnb will allow US users to book stays without paying up front

Airbnb has launched a new feature called “Reserve Now, Pay Later” that lets users in the U.S. reserve a property without paying up front, potentially allowing people to cancel their bookings with less hassle if their plans change. The feature is applicable to properties that have a “flexible” or “moderate” cancellation policy. Flexible policies let

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AI agents aren’t the ‘new Google,’ says Airbnb CEO

After a second-quarter earnings beat, Airbnb CEO Brian Chesky shared his thoughts on the company’s AI strategy, cautioning investors that AI chatbots can’t yet be thought of as the “new Google.” That is, AI chatbots, while potentially driving new leads to the travel and services business, aren’t entirely a replacement for the referrals that the

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Airbnb expands into services and experiences, plans more social and AI features

As part of a broader app update, Airbnb on Tuesday introduced a new feature that allows travelers to book services and experiences, like getting a message, haircut, or chef-prepared meal, or taking part in some activity. These new offerings can be added to your stay, but they can also be booked independently, Airbnb says. For

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Airbnb is quietly rolling out an AI customer service bot in the US

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans to roll out the feature to all its

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Airbnb co-founder Joe Gebbia takes wraps off his first assignment for DOGE

Almost two weeks after The New York Times reported that Airbnb co-founder Joe Gebbia had joined Elon Musk’s “Department of Government Efficiency,” Gebbia clarified his role on Thursday, announcing on X that as a starting point, he’ll be leveraging his design expertise as part of an effort to overhaul the government’s notoriously slow, paper-heavy retirement

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