Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which launched back in 2017. Today, companies like Air Canada, Dish Network and U.S. Bank use the platform for their customer service needs. At its annual re:Invent […]
AWS wants to make your call center interactions less painful Read More »
There’s an AI chip battle brewing among the major cloud vendors. Google’s Trillium, a custom chip for training and running AI models, recently entered preview, and Microsoft’s Maia is expected to follow in short order. Not to be outdone, Amazon Web Services has AI chips, too: Trainium, Inferentia, and Graviton. In an effort to draw
Amazon attempts to lure AI researchers with $110M in grants and credits Read More »
More than 500 Amazon employees sent a letter on Wednesday to AWS CEO Matt Garman, urging the executive to reverse the company’s full return-to-office policy, Reuters reports. In September, Amazon asked employees to come back to the office five days a week starting in 2025. The AWS CEO previously told employees that nine out of
500 Amazon employees reportedly ask AWS CEO to reverse return-to-office policy Read More »
AWS CEO Matt Garman has harsh words for remote workers: return to the office or quit. The Amazon executive recently told employees who don’t like the new five-day in-person work policy that, “there are other companies around,” presumably companies they can work for remotely, Reuters reported on Thursday. Amazon’s top boss, Andy Jassy, told employees
Amazon indicates employees can quit if they don’t like its return-to-office mandate Read More »
Hiya, folks, welcome to TechCrunch’s regular AI newsletter. If you want this in your inbox every Wednesday, sign up here. Last week, AWS lost a top AI exec. Matt Wood, VP of AI, announced that he’d be leaving AWS after 15 years. Wood had long been involved in the Amazon division’s AI initiatives; he was appointed
This Week in AI: AWS loses a top AI exec Read More »
Amazon today became the latest big tech company to throw its weight behind nuclear power, joining Microsoft and Google, which both previously announced long-term promises to buy nuclear power from startups to power their data centers. The company revealed three deals, including an investment in startup X-Energy and two development agreements that aim to add
It was quite a surprise when Adam Selipsky stepped down as the CEO of Amazon’s AWS cloud computing unit. What was maybe just as much of a surprise was that Matt Garman succeeded him. Garman joined Amazon as an intern in 2005 and became a full-time employee in 2006, working on the early AWS products.
AWS CEO Matt Garman on generative AI, open source, and closing services Read More »
Licensing kerfuffles have long been a defining facet of the commercial open source space. Some of the biggest vendors have switched to a more restrictive “copyleft” license, as Grafana and Element have done, or gone full proprietary, as HashiCorp did last year with Terraform. But one $8 billion company has gone the other way. Elastic,
Elastic founder on why they returned to open source 4 years after going proprietary Read More »
AWS’ weird AI-powered keyboard experiment, DeepComposer, is no more. In a blog post today, the company announced it’s shutting down the five-year-old DeepComposer, a physical MIDI piano and AWS service that let users compose songs with the help of generative AI. “After careful consideration, we have made the decision to end support for AWS DeepComposer,”
AWS shuts down DeepComposer, its MIDI keyboard for AI music Read More »
Intel has announced a key customer win and changes to its foundry business as the beleaguered chipmaker looks to execute a turnaround. Intel is taking steps to transition its chip foundry division, Intel Foundry, to an independent subsidiary, Intel CEO Patrick Gelsinger said in a blog post. Intel Foundry’s leadership isn’t changing, and the subsidiary
Intel moves to spin out foundry business, inks AI chip deal with AWS Read More »
