AWS

AWS opens physical locations for customers to upload their data

At its re:Invent 2024 conference Sunday evening in Las Vegas, Amazon announced a somewhat unusual new service for Amazon Web Services (AWS) customers: Data Transfer Terminal, a set of physical locations where customers can plug in their storage devices to upload data to the AWS cloud. So how’s it work, exactly? From the AWS management […]

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AWS wants to make your call center interactions less painful

Slowly but surely, Amazon’s AWS cloud computing unit has become a major player in the call/contact center space with its Amazon Connect cloud-based (and AI-centric) contact center service, which launched back in 2017. Today, companies like Air Canada, Dish Network and U.S. Bank use the platform for their customer service needs. At its annual re:Invent

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AWS launches an incident response service to combat cybersecurity threats

Companies often struggle with how to respond to cybersecurity incidents. According to one recent poll, only three out of five organizations have an incident response plan in place, and only around a third do regular drills to ensure that their plans remain effective. The consequences of poor incident response are costly. The International Monetary Fund

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Amazon attempts to lure AI researchers with $110M in grants and credits

There’s an AI chip battle brewing among the major cloud vendors. Google’s Trillium, a custom chip for training and running AI models, recently entered preview, and Microsoft’s Maia is expected to follow in short order. Not to be outdone, Amazon Web Services has AI chips, too: Trainium, Inferentia, and Graviton. In an effort to draw

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500 Amazon employees reportedly ask AWS CEO to reverse return-to-office policy

More than 500 Amazon employees sent a letter on Wednesday to AWS CEO Matt Garman, urging the executive to reverse the company’s full return-to-office policy, Reuters reports. In September, Amazon asked employees to come back to the office five days a week starting in 2025. The AWS CEO previously told employees that nine out of

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Amazon indicates employees can quit if they don’t like its return-to-office mandate

AWS CEO Matt Garman has harsh words for remote workers: return to the office or quit. The Amazon executive recently told employees who don’t like the new five-day in-person work policy that, “there are other companies around,” presumably companies they can work for remotely, Reuters reported on Thursday. Amazon’s top boss, Andy Jassy, told employees

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​​Amazon jumps on nuclear power bandwagon by investing in X-Energy and promising small reactors

Amazon today became the latest big tech company to throw its weight behind nuclear power, joining Microsoft and Google, which both previously announced long-term promises to buy nuclear power from startups to power their data centers. The company revealed three deals, including an investment in startup X-Energy and two development agreements that aim to add

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Elastic founder on why they returned to open source 4 years after going proprietary

Licensing kerfuffles have long been a defining facet of the commercial open source space. Some of the biggest vendors have switched to a more restrictive “copyleft” license, as Grafana and Element have done, or gone full proprietary, as HashiCorp did last year with Terraform. But one $8 billion company has gone the other way. Elastic,

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