chatbot

Support automation firm Capacity grows with new cash and acquisitions

Enterprise /

David Karandish has been busy. Capacity, his support automation company, was planning a $5 million “bridge round” to help the company reach the break-even point. But TVC Capital, Toloka.vc, and the venture’s other backers had something grander in mind. So they threw in an additional $21 million for what became Capacity’s $26 million Series D. […]

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Augmented Intelligence claims its symbolic AI can make chatbots more useful

Enterprise /

An alternative to the neural network architectures at the heart of AI models like OpenAI’s o1 is having a moment. Called symbolic AI, it uses rules pertaining to particular tasks, like rewriting lines of text, to solve larger problems. Symbolic AI can deftly tackle some problems that neural networks struggle with. And recent research has shown

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Meta lets businesses create ad-embedded chatbots

Commerce /

At the Meta Connect 2024 developer conference in Menlo Park on Wednesday, Meta announced that it’s expanding its AI-powered business chatbots using click-to-message ads on WhatsApp and Messenger in English. Now, businesses can set up ad-embedded chatbots that talk to customers, offer support, and facilitate orders, Meta says. “From answering common customer questions to discussing

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Elon Musk’s X agrees to pause EU data processing for training Grok

Privacy /

Elon Musk has agreed to stop turning Europeans’ X posts into AI training fodder for his Grok chatbot — for now. Ireland’s Data Protection Commission (DPC), which leads on privacy oversight of X under the bloc’s General Data Protection Regulation (GDPR), announced the development in a press release Thursday, saying it welcomed the social media

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SoundHound acquires Amelia AI for $80M after it raised $189M+

Enterprise /

SoundHound, an AI company that makes voice interface tech used by car companies, restaurants and tech firms, is doubling down on enterprise services by playing consolidator in a crowded market. The company said on Thursday that it is acquiring Amelia AI, which makes an AI agent that businesses can customize for internal or customer use.

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Google makes its Gemini chatbot faster and more widely available

Apps /

In its bid to maintain pace with generative AI rivals like Anthropic and OpenAI, Google is rolling out updates to the no-fee tier of Gemini, its AI-powered chatbot. The updates are focused on making the platform more performant — and more widely available. Starting Thursday, Gemini 1.5 Flash — a lightweight multimodal model Google announced

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Former Snap engineer launches Butterflies, a social network where AIs and humans coexist

AI /

Butterflies is a social network where humans and AIs interact with each other through posts, comments and DMs. After five months in beta, the app is launching Tuesday to the public on iOS and Android.  Anyone can create an AI persona, called a Butterfly, in minutes on the app. After that, the Butterfly automatically creates

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How much does ChatGPT cost? Everything you need to know about OpenAI’s pricing plans

Apps /

OpenAI’s AI-powered chatbot platform ChatGPT keeps expanding with new features. It now offers a store — the GPT Store — for AI-powered applications and services. The recently introduced memories feature lets you save preferences so that chats are more tailored to you. And soon, ChatGPT will gain an upgraded voice mode, letting you interact with

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