Call centers are embracing automation. There’s debate as to whether that’s a good thing, but it’s happening — and quite possibly accelerating. According to research firm TechSci Research, the global market for contact center AI could grow to nearly $3 billion in 2028, from $2.4 billion in 2022. Meanwhile, a recent survey found that around […]
Retell AI lets companies build ‘voice agents’ to answer phone calls Read More »
Close to a decade ago, brothers Aviv and Matteo Shapira co-founded a company, Replay, that created a video format for 360-degree replays — the sorts of replays that have become part and parcel of major sports broadcasts. Replay caught the attention of Intel, which acquired the company in 2016 for a reported $175 million, and
Controversial drone company Xtend leans into defense with new $40 million round Read More »
While taking a long road trip across the U.S. years ago, Sanish Mondkar realized that there were stark, problematic disconnects between employers and the staff they employ. To critics of late-stage capitalism, that might sound like an obvious observation. But Mondkar, who has a master’s in computer science from Cornell, says that seeing the issues
Legion’s founder aims to close the gap between what employers and workers need Read More »
In 2017, Vinod Khosla told CNBC that the job “of the radiologist will be obsolete in five years.” While the founder of Khosla Ventures later revised that timeline to as long as 15 years, he maintained that AI image recognition could soon diagnose disease on scans better than human doctors. Seven years later, radiologists are
Thomas Li was working at Point72, the hedge fund founded by notorious investor Steve Cohen, when he realized that the financial industry relies heavily on manual data entry processes that could be prone to errors. “As a buy-side analyst, I felt the pain of manually sourcing and entering data to build and update financial models,”
Daloopa trains AI to automate financial analysts’ workflows Read More »
As DocuSign reportedly explores a sale to private equity, it’s acquiring a company itself. On Monday, DocuSign (which now prefers to go by Docusign, with a lowercase “S,” a PR rep from the company tells me) announced that it’s buying Lexion, a contract workflow automation startup, for $165 million. The purchase comes as DocuSign makes increasing investments
DocuSign acquires AI-powered contract management firm Lexion Read More »
Entrepreneurs Al Yang and Adar Arnon met at Harvard Business School and quickly realized that they had an interest in common: cybersecurity. “We’ve witnessed an evolving business climate that brought along with it an unprecedented need for improved security processes,” Arnon told TechCrunch. “Security’s importance has increased exponentially … [it’s] non-negotiable for technology buyers.” Yang
SafeBase taps AI to automate software security reviews Read More »
Diddo is an API for streaming services and other platforms to integrate shoppable videos, enabling consumers to buy their favorite characters’ clothing and accessories directly on their screens. The company announced Wednesday that it raised $2.8 million in seed funding. Diddo was founded in late 2022 by Rishi Nair, Ryan Sullivan and Pamela Chen, and
Diddo’s new funding will bring its shoppable TV API to streaming platforms Read More »
If the 2023 crypto venture landscape was an ice-cold pot of water, the first quarter of 2024 is the part where the bubbles start to form right before water boils, Tom Schmidt, a partner at Dragonfly Capital, said to TechCrunch. And he’s not wrong: $2.52 billion in total capital has been raised across the crypto
As the crypto space heats back up, so has funding for new startups. 0G Labs, a web3 infrastructure firm,” has raised $35 million in a pre-seed round, the team exclusively told TechCrunch. If $35 million sounds like a lot for a pre-seed round, it really is. “In order to build the basic technology, we wanted
0G Labs launches with whopping $35M pre-seed to build a modular AI blockchain Read More »
